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Let's make your business easier to understand.

Whether you're preparing for investment, scaling rapidly, planning an exit or simply tired of processes living in people's heads, let's talk.

The Data Files Diagnostic Call

45 minutes · Complimentary

A focused conversation to understand what's happening behind the scenes in your business, identify where operational knowledge or processes are creating friction, and determine the right next step.

Scheduling — to be connected

A booking calendar will appear here once your scheduling tool is connected. Until then, the enquiry form reaches us directly.

Engagements are scoped around the complexity, scale and commercial importance of the problem.

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Before we speak

The Pre-Discovery Questionnaire helps us understand your business before the Diagnostic Call. Your answers shape the conversation — so your 45 minutes is spent on what matters most, not on us asking background questions you've already answered in writing.

How it works

  1. 1. Complete the questionnaire below.
  2. 2. We review your responses before the call.
  3. 3. We come prepared with the right questions.
  4. 4. Your 45 minutes focuses on the things that matter.

Pre-Discovery Questionnaire

These questions help us understand your business before we speak. Take as much or as little space as you need — there are no right answers. Fields marked * are required.

01

Tell us briefly about your business. *

What do you do, who do you serve, and how is the business currently structured?

02

What prompted you to look at your processes or operations now? *

What has changed, or what are you experiencing that made you decide this needs attention?

03

Where does the business currently feel harder to manage than it should? *

Select all that apply.

Areas where the business feels harder to manage than it should
04

If you stepped away from the business for two weeks, what would be most likely to become difficult? *

This is one of the most valuable questions because it exposes founder dependency.

05

How would you describe your current level of process documentation? *

Current level of process documentation
06

What are you hoping to achieve over the next 6–12 months? *

For example: grow the team, delegate more, outsource, improve efficiency, prepare for investment, prepare for acquisition/exit, implement AI, reduce founder involvement, or simply create more structure.

07

What would a successful outcome from working with The Data Files Co look like for you? *

Complete this sentence: "Six months from now, I'd want the business to…"

08

Is there a particular process, department or area of the business you already know needs attention?

If yes, tell us what it is and why.

A few practical questions

09

When would you ideally like to address this? *

Ideal timing
10

Who will be involved in deciding whether to move forward? *

Decision makers
11

Have you allocated a budget for solving this? *

Budget allocation
12

Is there anything you'd particularly like us to understand before the call?

This gives you an opportunity to tell us something you haven't been able to express elsewhere.